Members of British Business and General Aviation Association


We provide the following services, either as ‘one offs’ or as a planned programme to help you meet the aims and objectives of your organisation:

Safety Management Systems and IS-BAO

The International Standard for Business Aircraft Operations (IS-BAO) accreditation is public acknowledgement that your organisation follows internationally recognised best practice. Many civil aviation authorities worldwide recognise IS-BAO accreditation as evidence of compliance with ICAO SMS requirements.
Using IS-BAO accredited people means that your organization is less likely to make costly mistakes when implementing your SMS system and that you can have confidence in the competence of any implementation or auditing processes carried out on your behalf, and the advice you are given. You will benefit from reduced costs by detecting and eliminating errors and faults at an early stage meaning you will have fewer returns or service delays, this may also lead to reduced insurance premiums. AQMS decided that we could best serve our customers in business aviation by offering them this assurance and we are happy to provide our IS-BAO accredited services for operators and maintenance organisations to help implement all stages of the standard in your own organization or to audit existing procedures.

Should you wish to implement SMS without IS-BAO accreditation we can also help you to develop EASA/ICAO compliant systems without IBAC accreditation or a system which can be fully integrated with your occupational health and safety or environmental safety management system, giving you flexibility and choice.
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Total Quality Management Service

Cost effective solutions to meet compliance and business development needs

We are delighted to provide either a whole package or individual one off solutions to:-

  • Review the scope of your business, where you are and where you want to be
  • Review Aircraft Types and numbers
  • Assess Management structure and facilities
  • Produce supporting Procedures
  • Audit against written Expositions and Procedures
  • Submit to Regulatory Authority for approval
  • Provide Internal Audit Plan
  • Audit against plan
  • Manage Company Authorisation System
  • Audit Maintenance Providers
  • Provide Annual Review
  • Be in attendance for Regulatory Audits
  • Manage mandatory and internal occurrence reporting system
  • Support implementation, train and manage for SMS
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Creating Bespoke Scalable Procedures and Manual

Make your Company Expositions Manuals and Procedures work for you.

Close more sales and help to grow your business with our service.

We can help you to produce these important documents in a way that supports your business objectives and brings in more sales whilst reducing the cost of making amendments in future.

We specialise in producing bespoke Company Manuals, including working in areas that are not subject directly to EASA Approvals. These support Organisations who are, or are seeking to become, ISO 9001 or 9120 Accredited to not just meet the ISO requirements but are delivered in a way that is proven to help close more sales.

Before writing any Expositions, Manuals or Procedures we will take a thorough look at your business. We will see how you work, and assess the solutions you have found to meet the many challenges of running a company in the aviation sector and use your solutions to create the paperwork needed; we work with you every step of the way.

We will avoid using complicated language when writing any procedures, so that you and your staff can easily see what is needed to meet your obligations and your customers can better understand the service or product they are buying. This will support an increase in sales whilst ensuring you always comply with the regulations. We will not suggest unnecessary changes. Any changes that we do ask you to make will be to help you meet your compliance requirements in a way that is least disruptive to your business.

Our customers have found their sales increasing and their business expanding with AQMS produced documentation.

Is your Maintenance Cost Effective?

Maintenance is one of the major costs of operating an aircraft, why pay more than you need?

Our professional staff have hands on experience with both MRO and Part M requirements. They have been able to save our customers thousands of pounds on their maintenance costs by carrying out due diligence auditing of the aircraft and work packs towards, and at the end of, maintenance inputs, providing a cost effective solution to reduce maintenance charges.

Are MRO partners providing the service you have contracted for?

Are you being charged the correct number of hours for tasks?

Are the charges for components and parts fitted correct?

Is the work carried out to the correct standard?

Does your Continuing Airworthiness Manager have the capacity to carry out detailed post input checks?

Poor maintenance records affect the value of your aircraft and can mean that you incur unnecessary costs during hand-back.

The cost of an operator’s representative on site during maintenance is one that many organizations feel is too costly.

Why pay more than you need?

Let AQMS help improve your bottom line.

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External audits for all Parts of EC.2042 – Part M, Part 145, Part 147 organisations, Part 66 accredited awarding bodies and EC 1702 (Part 21). Findings reported and discussed at the end of the audit with full written reports within 5 working days wherever possible.Return to top


Why choose us for Training?

Our training staff are all aircraft maintenance engineers who have hands on and practical experience of ’doing the job’ meaning they are able to address and respond to specific queries and issues raised with confidence.

Our trainers are all still involved in day to day operations . They are quality, safety and compliance experts who understand and apply the EASA and CAA requirements on a daily basis within a number of different businesses.

AQMS delivers training in its own training centre and also ‘in house’ means that training is developed to meet the needs of your business and allows your staff to discuss issues that have arisen in confidence. Our training customers often find that they identify a solution to a recurring problem during training because of this ability to discuss issues freely and in confidence.

For example:

Company A was having repeated CAA audit findings; the underlying root cause was identified during our delivery of a bespoke compliance course, allowing them to close the findings and move forward.
Company B was experiencing repeated aircraft damage during maintenance, the underlying root cause was identified during our delivery of a Human Factors course, allowing them to rectify the issue and avoid having to make costly repairs to customers aircraft, release aircraft on time and protect their customer relationship.

If you want bespoke and quality training for your training budget use AQMS to deliver training for your most valuable asset—your staff.

Part M • PART • Part 147 • Part 21 • Compliance • Human Factors • EWIS • Fuel Tank Safety.

Training Prospectus

Quality Management/Compliance training for 21 G Production Organisation – 3 days
Quality Management/Compliance training for Part M – 3 days
Quality Management/Compliance training for 145 – 2 days
Quality Management/Compliance training for 147 – 1/2day

Document control; auditing techniques, including dealing with and closing findings and ownership of findings; regulation including AMC & GM; managing the audit programme; root cause analysis.

Compliance familiarisation training for post-holders and other staff
Part M and Parts 21 G – 2 days

145; 147 1 day
Overview of regulation; responsibilities of Post holders; working within the regulatory framework

Auditing , Process auditing to meet EASA standards – 2 days
Preparing to audit; auditing practices; agreeing findings; root cause analysis; closing actions

Human Factors initial training 2 days, refresher training 1/2 day
Initial Human Factors training meets the EC2042 requirements for maintenance organisations. Training covers all the basic principles of human factors in maintenance and airworthiness as well as topical issues that are causing concern in the sector.

Refresher training open courses meet the requirements by addressing topical issues within industry, in-house training for organisations will address any issues identified by that company and gives a refresher of the basic principles of Human Factors.

Fuel Tank Systems Safety Training Level one half day; Level two 1 day; Level 2 refresher 1/2 day
CDCCL and EWIS familiarisation, fuel tank systems integrity including exam, Level one course is a familiarisation with fuel tank safety for staff not working directly in critical areas.

Safety Management Systems – 3 days
Addresses the ICAO, EASA and CAA requirements for SMS; includes practical hazard identification and risk assessment exercises; discusses methods to develop integrated management systems with examples of assessment tools and templates. Meets the ISBAO standard.

Bespoke in-house or open access training – please email for details

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Airworthiness Surveys for sales/purchase/lease ARC and Import or Export CofA

We can provide experienced staff to survey records, including ‘dirty fingerprint’ copies, and/or aircraft and provide written report packs giving all necessary information either to obtain the import/export Certificate of Airworthiness or to make your ARC recommendation.Return to top